Instala tu ismartgate

Sigue estos 3 sencillos pasos:

ismartgate garage compatible icon

01. Compatibilidad

Comprueba si tu garaje o portón es compatible con ismartgate.

Comprobar ahora
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02. Encuentra tu kit ismartgate

¡Porque cada hogar es diferente, encuentra el ismargate perfecto para tu hogar!

Encuéntralo ahora
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03. Instalación

Sigue nuestra guía paso a paso para instalar tu dispositivo ismartgate.

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PREGUNTAS FRECUENTES DE ISMARTGATE

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PREGUNTAS FRECUENTES DE ISMARTGATE

¿Cómo te podemos ayudar?

Preguntas Frecuentes

Las instrucciones para crear un nuevo usuario se encuentran aquí:

Por favor ten en cuenta que únicamente el usuario administrador "admin" es capaz de crear o modificar usuarios

  1. Conecta con el dispositivo ismartgate a través de tu teléfono o ordenador.
  2. Accede a la configuración de usuarios a través del icono de la parte superior derecha de la pantalla principal.
  1. Selecciona la opción Añadir Usuario
  1. Configura el usuario con la información necesaria.
  1. El código de Google Home es necesario en caso de luego configurar Google Home o Assistant

Es necesario incluso si lego no se va a usar. Siempre puede cambiarse desde la configuración de usuarios, cada usuario tiene un código diferente.

  1. Configura las restricciones de acceso que el usuario requiera.
  1. Selecciona cuando va a poder acceder este usuario a tu puerta.

El acceso restringido permite seleccionar los Días de la semana y el rango de tiempo.

  1. Selecciona como los usuarios acceden a tu puerta.

Con el acceso Local únicamente, necesitarán acceso a tu red local. Pero no podrán abrir la puerta remotamente desde cualquier sitio, opuesto a acceso únicamente remoto.

  1. Selecciona la opción Crear una vez ya has configurado el usuario.

jordi   6th septiembre 2019  


2 people found this faq useful.

El dispositivo ismartgate no requiere ningún dispositivo adicional, ni actualización o subscripción para ser usado con tus dispositivos o aplicaciones inteligentes.

Actualmente el dispositivo es compatible NATIVAMENTE con IFTTT, Google Home, Apple HomeKit, SmartThings, Amazon Alexa (únicamente en USA a través de IFTTT al resto del mundo).

jordi   28th agosto 2019  


1 people found this faq useful.

El dispositivo ismartgate se conecta a su casa inteligente Gratuitamente.

NO ES NECESARIA NINGUNA SUBSCRIPCIÓN OCULTA NI NINGÚN DISPOSITIVO EXTRA

Competencia
HomeKit$0+ $99 Bridge Hardware
Google Assistant$0$1/mes o $10/año
IFTTT$0$1/mes o $10/año
Samsung SmartThings$0No compatible

jordi   28th agosto 2019  


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Vídeo y Cámaras

First, make sure that the camera is properly reset.

Press the Reset button at the back until the camera says: Ready for Wi-Fi configuration.

Please do not confuse with: WPS activated

Connect the Ethernet cable directly to the camera and to the router, or the extender power line adapter (Ethernet via power line).

In case you want to connect the Camera to the Wi-Fi with your ismartgate CAM App, please scroll down for the instructions.

To connect your camera to the Wi-Fi with your Computer please use the instructions below:

First of all, please download the program from here:

Make sure that the computer is connected to the same network as the camera.

Download VMS
  1. Please login into the VMS program once it is downloaded.

The default Login is admin and the password in blank.

  1. Please go to the option to add a new device.
  1. If the camera does not appear in the list, please use the option Search.
  1. If the camera is not configured yet, only connected through Ethernet. the User and password will be admin and blank (no characters).
  2. If the camera is already configured, then select enter the Username and password associated.

Please make sure it does not use any special characters or symbols.

  1. Go to the device List and right-click on the camera.
  2. Select the option Device Settings.
  1. Select the option Network in the left Menu.
  1. Select the option Wireless
  1. Select the option Scan and look for the network you want to connect the camera to.

Wi-Fi configuration from the iSmartGate Camera App

Open the ismartgate Cam App and enter your username (email) and password. In case you do not have an account, please create one.

Once you have accessed the app, select the option ADD CAMERA.

Select Next

Choose the option Alternate Setup.

Choose the option to select the cameras already connected to your Network. Make sure your phone is connected to the SAME network as the Camera.

Select the camera you want to add.

Wait until the camera is correctly added to your account.

Your camera is successfully added to your account.

Select the camera to continue Setup.

Choose a username and password for the camera.

Please do not use any special characters or symbols in case you want to add it to an ismartgate device. 

Go to the Camera Settings with the icon on the top-right of the screen.

Select the option Network.

Choose the network you want to connect the camera to.

Please leave the camera still connected to Ethernet for several minutes before unplugging the cord, for the camera to connect correctly to the Wi-Fi.

Please make sure that the network in which the camera is connected is the same as the ismartgate, in case you want to see the camera feed from the ismartgate app. The instructions to connect them are here.

jordi   26th agosto 2019  


Be the first person to like this faq.

First, make sure that the camera is properly reset.

Press the Reset button on one of the wires connected for at least 30 seconds.

Connect the Ethernet cable directly to the camera and to the router, or the extender power line adapter (Ethernet via power line).

Please make sure that the green light is steady and the orange light is blinking:

In case you want to connect the Camera to the Wi-Fi with your ismartgate CAM App, please scroll down for the instructions.

To connect your camera to the Wi-Fi with your Computer please use the instructions below:

First of all, please download the program from here:

Make sure that the computer is connected to the same network as the camera.

Download VMS
  1. Please login into the VMS program once it is downloaded.

The default Login is admin and the password in blank.

  1. Please go to the option to add a new device.
  1. If the camera does not appear in the list, please use the option Search.
  1. If the camera is not configured yet, only connected through Ethernet. the User and password will be admin and blank (no characters).
  2. If the camera is already configured, then select enter the Username and password associated.

Please make sure it does not use any special characters or symbols.

  1. Go to the device List and right-click on the camera.
  2. Select the option Device Settings.
  1. Select the option Network in the left Menu.
  1. Select the option Wireless
  1. Select the option Scan and look for the network you want to connect the camera to.

Wi-Fi configuration from the iSmartGate Camera App

Open the ismartgate Cam App and enter your username (email) and password. In case you do not have an account, please create one.

Once you have accessed the app, select the option ADD CAMERA.

Select Next

Choose the option Alternate Setup.

Choose the option to select the cameras already connected to your Network. Make sure your phone is connected to the SAME network as the Camera.

Select the camera you want to add.

Wait until the camera is correctly added to your account.

Your camera is successfully added to your account.

Select the camera to continue Setup.

Choose a username and password for the camera.

Please do not use any special characters or symbols in case you want to add it to an ismartgate device. 

Go to the Camera Settings with the icon on the top-right of the screen.

Select the option Network.

Choose the network you want to connect the camera to.

Please leave the camera still connected to Ethernet for several minutes before unplugging the cord, for the camera to connect correctly to the Wi-Fi.

Please make sure that the network in which the camera is connected is the same as the ismartgate, in case you want to see the camera feed from the ismartgate app. The instructions to connect them are here.

jordi   26th agosto 2019  


1 people found this faq useful.

Red

Sorry, No FAQ Available!

HomeKit

Para añadir tu ismartgate ya configurado a Homekit por favor siga las siguientes instrucciones:

Por favor tenga en Cuenta que si quiere compartir su Casa en Homekit, necesita seguir las instrucciones aquí.

Abra la aplicación Casa en su iPhone.

Seleccione la opción Añadir accesorio.

El código QR se encuentra en la parte trasera del dispositivo.

Escanee el código QR.

Si se ha leído el código QR correctamente, debería ver la pantalla que se muestra.

jordi   5th septiembre 2019  


1 people found this faq useful.

Alexa

Sorry, No FAQ Available!

IFTTT

Sorry, No FAQ Available!

Google Home

Sorry, No FAQ Available!

Contacta con nuestro equipo de soporte

support@ismartgate.com

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